Frequently asked questions

You can book online through our website, call our 24x7 booking line, or send your trip details on WhatsApp. You'll get a confirmed price before the driver is assigned.

Yes, same-day and even immediate bookings are available in most cities, subject to cab availability at the time of request.

No. The fare shown at booking is final and includes driver allowance and applicable taxes. Toll and parking are charged at actuals as displayed separately.

Toll and state permit charges are shown separately in your fare breakdown and are charged at actuals, not included in the base per-km rate.

A nominal night charge applies for pickups between 10 PM and 6 AM, which is shown transparently before you confirm your booking.

Yes, you can cancel or reschedule from your booking confirmation link or by calling support. See our Cancellation Policy for applicable charges.

Cancellations made more than 6 hours before pickup are fully refunded. Later cancellations may attract a partial charge — details are on our Cancellation Policy page.

Every driver undergoes background verification, license checks, and training before joining our fleet.

Yes, all cabs are GPS-enabled so your trip can be tracked in real time and shared with family for safety.

A round trip includes the same cab and driver for both legs of the journey, with driver allowance and a minimum daily kilometre package.

Yes, you can request stops for sightseeing or meals — just inform your driver or mention it while booking.

Our drivers track live flight and train status for airport and railway transfers, so pickup timing adjusts automatically at no extra cost.

We accept cash, UPI, credit/debit cards, and net banking. Corporate accounts can opt for monthly invoicing.

A small advance may be required for outstation and package bookings; local rides can typically be paid at the end of the trip.

Yes, you can select from hatchback, sedan, SUV, tempo traveller, luxury, or bus categories based on your group size and budget.